Abstract:

The evolution of SeniorNet, a computer network designed to determine whether telecommunications technology could enhance the lives of aging citizens, is followed from its inception in 1986 at the University of San Francisco as a small on-line network to a growing electronic community. The project proved that older adults, previously lacking access to telecommunications, were both interested in & capable of learning to use computers. Gaining access to information is the most common reason for joining SeniorNet, but communicating with others is the network's most popular activity. Examples are given of usage of SeniorNet's four features designed to help members find & communicate with each other: the Member Directory, Mail, the Forum, & Conferencing. SeniorNet is also an emotional support system, since members share common experiences. For nursing home residents, SeniorNet is an especially effective source of information & support.