Published 26th May 2020
Only where state and territory restrictions permit, providers may re-commence delivery of face to face social support activities with appropriate safeguards in place. Any decision to recommence services must consider the following -
Vulnerable people continue to be at risk of serious illness from coronavirus. This includes people who:
Each State and Territory will decide when and how to ease restrictions, considering their local circumstances. Individuals and businesses should look to local authorities for the most up to date information, or visit www.australia.gov.au to be linked to state and territory resources.
To meet their Work Health and Safety obligations, all workplaces need to do everything they reasonably can to protect workers and others from COVID-19. Providers of face to face support services, therapies and/or group activities to vulnerable people should consider:
If your state or territory allows you to re-commence providing face to face support services, therapies and/or group activities to vulnerable people you must be able to strongly commit to:
Aged care service providers must also ensure that they revise, in consultation with consumers, the consumer care and services plan to include social support group activities in accordance with Standard 2 of the Aged Care Quality Standards and per the requirements of the Home Care Packages Program Operation Manual and Commonwealth Home Support Programme (CHSP) manual. Social Support Group activities must meet the consumer’s needs, goals and preferences.
Relevant jurisdiction advice is available here:
The Department of Industry, Science, Energy and Resources has been working with the Advanced Manufacturing Growth Centre to enhance the COVID-19 Manufacturer Response Register. The COVID-19 Manufacturer Response Register is now an interactive, self-managed platform to support Australian manufacturers, suppliers and purchasers of critical medical and protective products to identify collaboration and market opportunities. The new functionality will assist in connecting Australian manufacturers along the supply chain, and with Australian customers seeking medical equipment and PPE. For more information please visit here. For any support inquiries, please contact the Advanced Manufacturing Growth Centre via email at
Source:Unknown Author, 2020, Department of Health
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