Published 15th February 2022
The Commonwealth Department of Health expects all aged care services to continue to be delivered where it is safe to do so and delivered in accordance with state/territory social distancing and infection control requirements.
CHSP providers should discuss any concerns regarding the delivery of CHSP services during this period with their clients, in light of their COVID Safe Plan arrangements. Providers are encouraged to offer assurance that they are undertaking all the appropriate measures to ensure the safety of both clients and staff. This may need to include a discussion with the CHSP client’s family or carers regarding rescheduling appointments, temporarily substituting care staff or reducing the frequency of the service for a short period, if required. CHSP providers should ensure their COVID Safe Plans are up to date.
All CHSP service providers should ensure their COVID Safe Plans are up to date and cover events/risks which could result in staff shortage from positive cases. If a service is significantly impacted and has to cease services, this should be covered in their Activity Continuity Plan and could include measures such as:
All service providers are reminded that flexibility provisions have been relaxed to enable providers to re-allocate up to 100 per cent of their grant funding between their funded activities and aged care planning regions to help meet targeted demand for essential services, retain and expand key workforce and cover the cost of personal protective equipment (PPE). Service providers that require additional financial support during this period are encouraged to apply for additional funding through the CHSP Emergency Support for COVID-19 Ad Hoc Funding Round (GO3877). A copy of the Grant Opportunity Guidelines for this funding round can be found on GrantConnect. Note flexibility provisions must be fully utilised before applying for additional funding through the CHSP Emergency Support for COVID-19 funding round.
Information and advice on the correct use of PPE in an aged care context can be found on the Department’s website including:
Additional training modules specifically designed for an aged care context (including advice on identifying a COVID-19 outbreak, using PPE and implementing infection control and appropriate cleaning and waste disposal measures) are also available. Note providers will need to register before accessing this training.
CHSP service providers must use their own supply of masks and other PPE first and may then contact to request extra supply as needed. All requests for PPE, including masks, will be assessed on a case by case basis. If your request is successful, your State Government will issue you with additional PPE. Advice regarding PPE for Aged Care settings is available at Aged Care PPE Request - Australian Government Department of Health - Citizen Space.
CHSP services can be provided to senior Australians who have not been assessed for services for up to eight weeks where there is an urgent need. All clients should be registered on My Aged Care following this eight week period where they require ongoing services.
For more information about emergency provisions and support available to CHSP providers during the COVID-19 pandemic, please see the fact sheets published on the Department’s website including:
Should providers have concerns regarding the wellbeing of their clients, they can support the individual to contact the Older Person’s COVID-19 Support Line which can provide help, support and mental health resources to older Australians (1800 171 866).
Source:DoH, 2022
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